River Fire Resources Nevada County

Recovery | Alerts | Evacuations | Transportation | Utilities | Air Quality | After Evacuation / Returning Home | Personal Care | How to Help | Information Sources

Call 2-1-1 for more information

RIVER FIRE RECOVERY

RECOVERY NAVIGATORS FOR NEVADA COUNTY RESIDENTS

Connecting Point offers Recovery Navigators for eligible Nevada County residents impacted by the River Fire. People are eligible if their property is on the County of Nevada’s official list of affected properties. Call 211 or 833-342-5211 to receive a referral to a Navigator who will contact you within two business days to offer assistance during your recovery process.

Navigators will work one-on-one with individuals and families that have been impacted by the River Fire. Meeting regularly and as needed, the Navigators will be able to work with you step-by-step throughout the recovery process, provide you with resources for any need that comes up, navigate the County, State, Federal re-building processes that you will encounter, advocate for additional resources as needed, provide a physical place where you can print, fax, email, and copy documents, and keep you up to date with any updates as they are released.

FEDERAL, STATE, & COUNTY RECOVERY INFORMATION

Federal – On August 24, 2021, President Joseph R. Biden, Jr. approves California Disaster Declaration. The President’s action makes Federal funding available to affected individuals in the counties of Lassen, Nevada, Placer, and Plumas.

Residents and business owners who sustained losses in the designated counties can apply for assistance by the following means:

The toll-free telephone numbers will operate from 7am to 10pm (local time) seven days a week until further notice. General questions or comments about FEMA disaster assistance for individuals and families can be emailed to askia@fema.dhs.gov.

Notice of White House California Disaster Declaration here.

FEMA Fact Sheet-Beware of Fraud & Scams-September 2021

State of California – Office of Emergency Services

  • General Cal OES information here.
  • 2021 Current Incidents here.

County of Nevada

  • River Fire Recovery page – Find links to many recovery resources including the County of Nevada departments that have an active role in the wildfire recovery process.
  • River Fire FAQs – Please review the River Fire FAQs about the phases of debris clean-up, what actions you might be able to take now with your property, and what actions are not permitted at this time based on current guidelines given in the Public Health Officer’s River Fire Order.  Still have a question about the debris removal process? Contact the Environmental Health Department at 530-265-1222. 
  • Property assessment – If you are a property owner, contact the Assessor’s office soon so your property value can be re-assessed and your property taxes lowered.
  • Right of Entry Form – Please review the document Understanding the Right of Entry Form to prepare to fill out the Right of Entry Form. A Right of Entry (ROE) form permits the county and state to access your property for cleanup activities. By signing an ROE form, you are signing up to participate in the program. The form extends permission to CalRecycle and its contractors to perform the cleanup work. The County has posted the official Right of Entry form to ReadyNevadaCounty.org/RiverFireRecovery and sent an update via email to people on the River Fire survivor list. 
  • Understand Your Option to “Opt-Out” of Debris RemovalOwner/Operator is “Opting-Out” of State Clean Up Program. If you prefer to privately (without state assistance) clean up your property, you will need to fill out the Private Property Opt-Out Debris Removal Requirements & Form with Cover Sheet form rather than the Right of Entry Form. This form will go through all the requirements and guidelines to move you through a private clean-up. 
  • Replace Vital Records for Free – Fire survivors who need to replace lost or damaged DMV-related documents may do so at a local DMV field office. DMV will waive fees for River Fire survivors through Sept 10, 2021 at the Nevada Co and Placer Co offices. You may also have Nevada County Birth, Death, and Marriage records replaced at NO COST per Governor Newsom’s Emergency Proclamation at the Nevada County Clerk-Recorder’s Office. Contact 530-265-1221 or visit Vital Requests for more information. Nevada County will only have records for vitals that occurred in Nevada County. Divorce records are located at Superior Court in Nevada City Superior Court of California. Visit California Secures Presidential Major Disaster Declaration to Support Wildfire Response and Recovery Efforts 8.24.21 | California Governor for more details on fires in California.
  • Moratorium Against Non-Renewal or Cancellation of Residential Property Insurance Policies – Insurance Commissioner Ricardo Lara has issued a notice to insurance companies requiring a moratorium against non-renewal or cancellation of residential property insurance policies for properties within or adjacent to a fire perimeter pursuant to insurance code Section 675.1(b)(1). Read the full notice here
  • Small Business Administration Loans – If you are located in a declared disaster area, you may be eligible for financial assistance from the U.S. Small Business Administration (SBA). Three types of disaster loans are available: Business Physical Disaster Loans, Economic Injury Disaster Loans (EIDL), and Home Disaster Loans. Learn more about the types of disaster loans available, credit requirements, and interest rates here

UNITED POLICYHOLDERS – a non-profit consumer organization and trusted resource helping disaster survivors with insurance issues for more than 30 years. They offer free webinars, and you can view recordings of prior ones on topics of relevance to your situation. For more information visit www.uphelp.org/2021wildfires. Questions? Email info@uphelp.org

FREE LEGAL ASSISTANCE FOR ELIGIBLE CALIFORNIA WILDFIRE SURVIVORS

A legal hotline is now available for survivors of the fires in California in Lassen, Nevada, Placer, and Plumas Counties (additional counties may be added) under DR-4610-CA. Disaster survivors facing legal issues related to the fires and who are unable to afford a lawyer may call the hotline at 415-575-3120. Callers may also leave a message. This service is provided by the Disaster Legal Assistance Collaborative (DLAC), which is a statewide collaborative of legal aid agencies, bar associations, law firms, and other supporters. See list of available services and more info here.

ADDITIONAL RESOURCES

Disaster Relief Handbooks – in English and Español

Morrison & Foerster (MoFo) is an international law firm with lawyers practicing throughout the United States, Asia, and Europe. The firm has created multiple “Helping Handbooks” in response to natural disasters. For individuals and small businesses affected by disaster, these handbooks offer information that will help with recovery.

IMPORTANT: Information in these documents may be out of date or for another region, but can provide a general roadmap for finding current and disaster-specific information.

Disaster Unemployment Assistance (DUA)

Disaster Unemployment Assistance has been approved for those impacted by widespread California fires. From Cal OES News. See more details and eligibility criteria here: https://news.caloes.ca.gov/disaster-unemployment-assistance-has-been-approved-for-those-impacted-by-widespread-california-fires/

UPDATE 10/1/2021: Disaster Unemployment Assistance filing deadline extended to November 30, 2021 for fire-impacted individuals in six California counties. Details here.

Californians in Lassen, Nevada, Placer, and Plumas counties who have been impacted by wildfires that started in July and August 2021 can now file for federal Disaster Unemployment Assistance (DUA).

The California Employment Development Department (EDD) administers these benefits, which are available to workers, business owners, and self-employed individuals who lost their jobs or businesses, or had their work hours reduced due to the ongoing wildfires.

The Federal Emergency Management Agency (FEMA) has determined that individuals who lost work or self-employment as a direct result of the Dixie Fire in Plumas and Lassen Counties, and the River Fire in Placer and Nevada counties, are now eligible to apply for DUA benefits. The FEMA approval is for FEMA designated disaster area 4610-DR.

DUA applies to losses beginning the week of July 18, 2021 for claimants impacted by the Dixie and River fires. Eligible full-time workers are able to receive between $147 and $450 a week in benefits for a maximum period of 32 weeks. Part-time workers may also be eligible for benefits. The last payable week of this emergency benefit ends February 26, 2022.

Applications for DUA benefits must be filed by the new deadline of November 30, 2021 unless the individual has good cause to file a late application.

2-1-1

Please call 2-1-1 or 833-342-5211 for additional recovery resources and see 211’s After Evacuation / Returning Home section of this webpage for more resources and information.

ALERTS

CODE RED – SIGN UP FOR ALERTS

To SIGN UP for CodeRED alerts, people can call 211. 211 only does sign-ups for UNMANAGED accounts. County of Nevada CodeRED info is here.

CODE RED – SET PHONE TO GET ALERTS

AFTER SIGNING UP, TO EFFECTIVELY GET EMERGENCY ALERTS FROM CODE RED:

  • Cordless & electric phones need to have power and have the ringer turned on (a traditional corded land line phone does not need electricity, but the ringer does need to be turned on)
  • Cell phones need to be on and have the ringer turned on
  • Program the two CodeRED numbers into your phone so you know who the call is coming from: CodeRED Emergency Alert 866-419-5000; CodeRED General Alert 855-969-4636; CodeRED Text Alert 218-350-0131
  • If you set your cell phone to DO NOT DISTURB at night, learn how to set it so CodeRED alerts can come through. Do an internet search on “how to bypass do not disturb on _______ (Android or iPhone).”

EVACUATIONS

READY NEVADA COUNTY DASHBOARD – OFFICE OF EMERGENCY SERVICES

This dashboard includes a map with fire location and evacuation zones, info about evacuation centers, and the Nevada County Office of Emergency Services Twitter feed. See it here.

CALFIRE MAP

Cal Fire Statewide Fire Map & Incident Information here.

SHELTER OPTIONS FROM RED CROSS

If people are under a mandatory evacuation order and Temporary Evacuation Points are closed, they can call Red Cross 24/7 at 844-236-0153.

FOSTER HOMES FOR EVACUATED ANIMALS

Over 500 animals were either rescued from the River Fire or evacuated by their owners. They now need to leave the fairgrounds because the fair begins on Wednesday 8/11. The animal evacuation team is looking for free space or foster homes.

If you can house and care for any kind of evacuated animal/s, please call 2-1-1 or 833-342-5211 to tell call agents what you can offer.

If you have been evacuated and your animal/s need care, please call 2-1-1 or 833-342-5211 to tell call agents what you need. Call 2-1-1 to get on this list if your animals have been at the fairgrounds.

EVACUATION ZONE NUMBERS – NEVADA COUNTY OES

Know Your Zone – Ready Nevada County. FIND YOUR ZONE here.

EVACUATION STATUS LEVELS

  • Evacuation Order – An immediate threat to life. This is a lawful order to leave now. The area is lawfully closed to public access.
  • Evacuation Warning – A potential threat to life and/or property. Those who require additional time to evacuate, and those with pets and livestock should leave now.
  • Advisory – A notice to be on alert and follow county recommendations.
  • Clear To Repopulate – It is safe to return to your home. Be aware of your surroundings and go through the returning home checklist.
  • Shelter In Place – An order to go indoors. Shut and lock doors and windows. Prepare to self-sustain until further notice and/or contacted by emergency personnel for additional direction.
  • Normal – There is no current knowledge of threats affecting your area and that you can carry on with normal activity.

NEVADA COUNTY OFFICE OF EMERGENCY SERVICES – DASHBOARD; TWITTER FEED; READY, SET, GO GUIDE

  • Dashboard with current info here
  • Twitter feed – @NevCoOES – here
  • Ready, Set, Go Guide – EnglishSpanish. GO (evacuation) info starts on page 21 of the paper guide (page 24 of the PDF).

HOW TO FIND PEOPLE

  • When people are in American Red Cross (ARC) care at shelters, ARC observes strict confidentiality, so will not release names of clients.
  • Evacuees can register themselves on a public ARC website called Safe and Well. INFORMATION IS PUBLIC.
  • ARC has information about Emergency! App (English and Spanish) and more here.
  • Tips for finding people / contacting loved ones here.

TRANSPORTATION

Call 911 if you are stuck in an Evacuation ORDER zone without a way of transportation and there is an immediate threat to your life.

Call 211 if you are in an Evacuation WARNING zone and you are in need of transportation.

PUBLIC TRANSIT FOR EVACUATIONS

If needed for evacuations, the County will activate public transportation resources. Nevada County transit services can ONLY help in Evacuation WARNING zones.

EVACUATING WITH ANIMALS – BUS & PARATRANSIT

Nevada County Connects bus service (formerly Gold Country Stage) and Nevada County Now paratransit service (formerly Gold Country Lift) are providing transportation for evacuees with animals as follows:

  • Service animals are allowed. No size or type restrictions (except that they must be small enough to fit on the bus).
  • Non-service animals are allowed. Size requirement: animals must be in a leak proof cage that is carried and controlled by their owner. No type of animal restrictions (birds, snakes, and others are welcome). No large non-service animals allowed who cannot be carried (e.g., horses, cows).

CONTACT:

  • Nevada County Connects: 530-477-0103
  • Nevada County Now Paratransit: 530-271-7433, toll free 855-341-7433

ROAD CLOSURES

Call CalTrans for information on road closures and updates on road conditions: 1-800-427-7623

HOW TO FIND PEOPLE

  • When people are in American Red Cross (ARC) care at shelters, ARC observes strict confidentiality and will not release names of clients
  • Evacuees can register themselves on a public ARC website called Safe and Well. INFORMATION IS PUBLIC.
  • ARC has information about Emergency! App (English and Spanish) and more here.
  • Tips for finding people / contacting loved ones here.

UTILITIES

Contact PG&E to:

  • Ask about bill payment assistance
  • Immediately stop service
  • Learn more about power restoration, financial support and the rebuilding process

Call Pacific Gas and Electric (PG&E) at 1-800-743-5000 or visit PG&E’s Wildfire Recovery Support webpage for more information.

AIR QUALITY

AIR QUALITY DATA

AirNow is a website for air quality data. It highlights air quality in your local area first, and also provides air quality information with state, national, and world views. An interactive map lets you zoom out to get the big picture or drill down to see data for a single air quality monitor.

CREATE A CLEAN ROOM FOR AIR QUALITY

Info from the Environmental Protection Agency about how to create a clean room to protect indoor air quality during a wildfire is here.

MASKS FOR WILDFIRE SMOKE

To protect your lungs from smoky air, choose a mask called a particulate respirator that has the word “NIOSH” and either “N95” or “P100” printed on it. These are sold at many hardware and home repair stores and pharmacies. California Department of Public Health provides more information here. These high filtration masks are also good protection against COVID-19. Masks with a filtering facepiece respirator (FFR) will protect you and provide source control to protect others. The findings in a NIOSH report show that FFRs with an exhalation valve provide protection to the wearer and can also reduce particle emissions to levels similar to or better than those provided by surgical masks, procedure masks, or cloth face coverings, so there is no need to cover it with any additional face covering or mask. https://www.cdc.gov/niosh/docs/2021-107/default.html

DIY (DO IT YOURSELF) AIR FILTER

Directions for how to build a Do-It-Yourself Fan/Filter Room Air Cleaner are here.

AFTER EVACUATION / RETURNING HOME

HOW WILL I KNOW WHEN I CAN GO HOME?

Once it is safe to return to homes in Nevada County, the info will be shared on social media, through CodeRED calls, and as a notification on the Nevada County Sheriff CA app. To download the app, go to the App Store and search for the Nevada County Sheriff CA app.

Call 2-1-1 or 833-342-5211 (833-DIAL211) to understand how to receive a re-entry pass for closed evacuation areas monitored by law enforcement.

CLEANUP AFTER A FIRE GUIDELINES

DO NOT begin debris removal before contacting the County. If people start to do things before contacting insurance and County, they may become ineligible for financial support of different kinds. There are also issues about how to safely dispose of lots of kinds of debris. The County helps advise on all this.

INSURANCE CLAIMS

If you are a resident who lost your home or experienced fire damage to your home or property, contact the California Department of Insurance (CDI) and your insurance agent before removing anything or doing any clean-up on your property. Cleaning up prior to contacting your insurance company could result in a loss of insurance claims.

See the CDI’s Top 10 Tips for Wildfire Claimants.

IMMEDIATE NEEDS

Call 2-1-1 for information about food distributions, where to get clothing, and more. Some resources are also provided under the Personal Care section of this webpage.

The Nevada County Relief Fund online application for River Fire survivors is at www.nevcorelief.org/apply/. If you were displaced as a result of the River Fire, the Nevada County Relief Fund may be able to provide short-term assistance to fill immediate needs such as temporary accommodations, groceries, gas, etc. or make repairs necessary to help get you rehoused. Grantmaking limited to funds raised; applications will be evaluated by County caseworkers. People can donate to the fund here.

RETURNING HOME AFTER A WILDFIRE

See CalFire post-wildfire resources here. Brochure/checklist here.

Immediate safety

What to expect after a wildfire

IF YOUR HOME IS DESTROYED

If you know for certain that you have lost your home in a disaster, call the American Red Cross at 844-236-0153 any time 24/7. ARC can open a case file and there may be resources available through ARC to help.

FIRE RETARDANT CLEANUP

From US Forest Service

INSURANCE COVERAGE MAY HELP WITH EVACUATION COSTS

Residents who have been ordered to evacuate due to wildfires may have homeowner’s or renter’s insurance coverage to help with evacuation and relocation costs, even if their homes are not damaged or destroyed. Additional Living Expense coverage, known as ALE, typically includes food and housing costs, furniture rental, relocation and storage, and extra transportation expenses. Residents are urged to keep all receipts accrued during the evacuation and to contact their insurance company to start the claims process.

USPS MAIL DELIVERY

The USPS holds mail for people affected by evacuations. Delivery will resume when evacuation orders are lifted. People can collect mail any time at the Post Office by presenting a picture ID.

REBUILDING AFTER A WILDFIRE

Rebuilding info from Cal OES, the California Office of Emergency Services.

PERSONAL CARE

FOOD & TOILETRIES DISTRIBUTION

The Nevada County Left Coalition provides a mutual aid distribution of food (including non-cook food items and produce), toiletries, masks, hand sanitizer, condoms, tampons, houseless care packages, and winter clothing. Mobile distribution available. Service in English and Spanish.

  • WHAT: Free Mutual Aid distribution
  • WHEN: Saturdays, 10am-12pm
  • WHERE: 246 South Church Street, Grass Valley, CA 95945
  • CONTACT: 530-362-8219, ncmutualaid@gmail.com

FOOD DISTRIBUTIONS

Call 2-1-1 for details about food distributions near you.

CLOTHING

Free clothing available at Grass Valley PARTNERS Family Resource Center 530-273-4059 (people without kids are welcome too) and Hospitality House 530-271-7144.

TRAUMA COUNSELING & SPIRITUAL SUPPORT

Nevada County Behavioral Health Crisis Line: 530-265-5811. Nevada County Sheriff’s Office Chaplain: 530-265-7880.

CALFRESH REPLACEMENT BENEFITS

If you are a current CalFresh recipient affected by the disaster you may be eligible to receive replacement benefits for food bought with CalFresh that was lost as a result of a disaster. Replacement must be requested within ten days of the disaster. Please contact Nevada County for additional information on how to request supplemental disaster benefits or use the following link to apply www.getcalfresh.org/replace.

SHOWERS

Showers are available at most gyms including the South Yuba Club. Details: $15 for a day use pass. $120 for a 10 visit pass good for one year. 530-272-7676. 130 W Berryhill Dr, Grass Valley, CA 95945.

ARE YOU LOOKING FOR SOMEONE TO TALK TO?

The National Disaster Distress Helpline is a multilingual, confidential helpline that offers crisis support services available to all U.S. disaster survivors or responders, 24/7, 365 days a year. To connect with a trained counselor:

  • Call 1-800-985-5990
  • Text 66746
  • For Spanish speaking callers, call 1-800-985-5990 and dial 2 for 24/7 bilingual support.

For more information, including access for anyone who is deaf/hard of hearing or a Spanish speaker, please visit SAMHSA’s Disaster Distress webpage here.

HOW TO HELP

DONATIONS

If you have items you wish to donate in Nevada County, please call 2-1-1. You will receive a call back from Nevada County Staff.

The Nevada County Relief Fund is seeking donations to provide people with short-term assistance to fill immediate needs such as temporary accommodations, groceries, gas, etc. or make repairs necessary to help get them rehoused. Donate to the fund here.

VOLUNTEERING

Volunteer opportunities in Nevada County will be posted on the Connecting Point Volunteer Hub as available. Please note that all animal evacuation volunteers must be trained and approved in advance of any incident.

HOME SHARING

HomeShare American River is a nonprofit housemate-matching service that serves to quickly take advantage of housing we already have. Match agreements can include exchanges of lower rent for affordable in-home services for “hosts” (and thus informal employment for “guests”). 530-746-8681. Service area includes Nevada County and Placer County.

TRUSTED INFORMATION SOURCES

In the event of a disaster, Nevada County Office of Emergency Services recommends the following trusted information sources (aka trusted news sources) per Ready Nevada County’s “Ready, Set, Go” Guide.

  • 211Connecting Point, 2-1-1 or 833-DIAL211 (833-342-5211), 211ConnectingPoint.org
  • CHP Grass Valley, 530-477-4900
  • County of Nevada, 530-265-1218, MyNevadaCounty.com
  • County of Nevada Office of Emergency Services, 530-265-1515, ReadyNevadaCounty.org
  • Sierra Sun, SierraSun.com
  • The Union, TheUnion.com
  • YubaNet, YubaNet.com
  • KNCO 830AM, KNCO.com
  • KOH 780AM, KKOH.com
  • KTKE 101.5 FM, TruckeeTahoeRadio.com
  • KVMR 89.5 FM & 105.1 FM, KVMR.org
  • Nevada County Media, NevadaCountyMedia.org, Channel 17 (Comcast & Suddenlink)