Coordinated Entry

About Coordinated Entry

HMIS Partners – find Coordinated Entry FAQ and forms at bottom of this page

Coordinated Entry (CE) is a process that ensures that all people who are experiencing a housing crisis have fair and equal access to services. If you are an individual who is at risk of homelessness or currently homeless and you would like to get into the Homeless Management Information System (HMIS), see section “Accessing Coordinated Entry.” A call agent will ask you questions to see if you are eligible to do a CE intake over the phone. You may be able to receive a shelter referral and/or get your name placed on a waitlist for long-term housing opportunities.

HMIS does two important things:

  1. It builds a centralized list of people in our community who need housing assistance to ensure that those who need services the most receive them first.
  2. It allows participating housing providers to access the list of people who are at risk of homelessness or currently homeless and contact individuals or families who may be eligible for their services as housing resources become available.

211 Connecting Point is the access point for Coordinated Entry in Nevada and Placer Counties. Coordinated Entry callers will speak to a 211 call specialist who will ask them a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. HUD is the U.S. Department of Housing and Urban Development.

The Coordinated Entry process is led by the Homeless Resource Council of the Sierras (HRCS), a coalition of housing and shelter providers, consumers, advocates, and government representatives who work together to shape planning and decision-making around the issue of homelessness. HRCS coordinates the Placer-Nevada Counties Continuum of Care, a joint effort to end homelessness in our two counties.

Accessing Coordinated Entry

Nevada County

Call 211 Connecting Point at 2-1-1 or 833-DIAL211 (833-342-5211). Provides referrals to emergency shelter as well as additional resources, including food, healthcare, transportation, legal assistance, and more. Callers can choose to be included on a centralized housing assistance list.

Placer County

Call the Homeless Resource Helpline at 2-1-1 or 833-3PLACER (833-375-2237). Provides referrals to emergency shelter. Callers can choose to be included on a centralized housing assistance list.

HMIS Partners

In addition to Connecting Point and the Homeless Resource Council of the Sierras (HRCS), the following partner organizations have access to the HRCS Homeless Management Information System (HMIS):

AMI Housing (AMIH)Nevada County Health & Human Services
Bright Futures for YouthPlacer County Health & Human Services
CalWORKsSierra Community House (formerly Project Mana)
Community Beyond ViolenceSPIRIT Peer Empowerment Center
Everyone Matters MinistriesSt. Vincent de Paul
Foothill House of Hospitality (Hospitality House)Stand Up Placer
FREEDThe Gathering Inn (merged with Lazarus Project)
KidsFirstThe Salvation Army
Nevada County Behavioral HealthUnity Care
Nevada County Department of Social ServicesVOA Home Start (formerly Roseville Home Start)

For the most current list of participating agencies in HMIS, please visit

HMIS Partners – Updates, Coordinated Entry FAQ, & Forms

The following forms are for official use by housing provider case managers only.