Coordinated Entry

About Coordinated Entry

Coordinated Entry is a process that ensures that all people experiencing a housing crisis have fair and equal access to services. The process does two important things:

  1. It builds a centralized list of people in our community who need housing assistance to ensure that that those who need services the most receive them first.
  2. It allows participating housing providers to access the list and contact individuals who may be eligible for their services as housing resources become available.

211 Connecting Point is the access point for Coordinated Entry in Nevada and Placer Counties. Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Housing Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services.

The Coordinated Entry process is led by the Homeless Resource Council of the Sierras (HRCS), a coalition of housing and shelter providers, consumers, advocates, and government representatives who work together to shape planning and decision-making around the issue of homelessness. HRCS coordinates the Placer-Nevada Counties Continuum of Care, a joint effort to end homelessness in our two counties.

Accessing Coordinated Entry

Nevada County

Call 211 Connecting Point at 2-1-1 or 877-847-0499. Provides referrals to emergency shelter as well as additional resources, including food, healthcare, transportation, legal assistance, and more. Callers can choose to be included on a centralized housing assistance list.

Placer County

Call the Homeless Resource Helpline at 833-3PLACER (833-375-2237). Provides referrals to emergency shelter. Callers can choose to be included on a centralized housing assistance list.

HMIS Partners

The following partner agencies have access to the Homeless Resource Council of the Sierras’ Homeless Management Information System (HMIS):

Advocates for Mentally Ill Housing Nevada County Health and Human Services
City of Roseville Placer County Health and Human Services
Community Beyond Violence Project MANA
Connecting Point Roseville Home Start
Foothills House of Hospitality The Salvation Army, Grass Valley Corps
FREED SPIRIT Peer Empowerment Center
The Gathering Inn Stand Up Placer
Homeless Resource Council of the Sierras St. Vincent de Paul – Roseville
Kids First Volunteers of America of Northern California and Northern Nevada
The Lazarus Project

Shelter Referrals

Hospitality House

The Gathering Inn

Auburn Shelter

VOA Family Shelter

Update Your Information

If you’ve already gone through the coordinated entry process by speaking with a call specialist, you can update your contact information here or over the phone. If you need to update anything else, such as your income information, disability/health information, or household size, please speak with a call specialist. Nevada County residents may simply dial 211. Placer County residents can call the Homeless Resource Helpline at 833-3PLACER (833-375-2237). We are available 24/7.