Today, February 11th is 211 Day and, for the first time, it is being celebrated nationwide. 211 Day spreads awareness of how the service supports the community with information and resources.
211 is Nevada County’s free, multilingual and confidential information and referral system. 211 connects residents to community and health resources and various services, including senior care, transportation, housing assistance, suicide prevention and disaster services. 211 is available 24/7, 365 days a year (including holidays) and serves the people of Nevada County, Placer County, and the Tahoe-Truckee region.
Our local 211 call center has been serving the community since September 2013. Ann Guerra, executive director of Connecting Point, which operates the call center, credits the success of 211 to the collaboration with the local nonprofits and County offices. “We are so grateful for community partnerships that have allowed the 211 service to flourish.” These partnerships include Nevada County Social Services and Office of Emergency Services, First Five Commission and Agency on Aging Area 4.
But most recently, as COVID-19 vaccine information is in high demand in the community, a strong partnership between 211 Connecting Point and Nevada County Public Health has helped meet the need. Together they have launched the Nevada County COVID-19 Vaccine Alert Text Line, in which users can text VACCINEINFO to 898211 to subscribe and be kept up-to-date with all the latest and most accurate information regarding the COVID-19 vaccines.
Nevada County residents can access 211 by:
- Calling 2-1-1 (or 1-833-DIAL211; for TTY 1-844-521-6697).
- Texting their zip code to 898211 (your text plan’s rates will apply)
- Visiting 211ConnectingPoint.org to access the online searchable database and email or chat with specialists.